Frequently Asked Questions

What payment methods do you accept?

We currently accept PayPal for all transactions. You can use your PayPal balance or link it to your debit/credit card during checkout.

Can I pay in a different currency?

Yes, you can pay using international cards via PayPal. However, currency conversion fees may be applied by your bank or provider.

How long will it take to receive my order?

Orders are processed within 1–3 business days and typically delivered within 3–6 business days. The total estimated delivery time is 4–9 business days.

Do you ship on weekends or public holidays?

No. Orders are only processed and shipped Monday to Friday, excluding Malaysia public holidays.

How long does it take to process my refund?

Refunds are typically processed within 10 business days after we receive your returned item.